Frequently Asked Questions

Explore answers to common queries in our Frequently Asked Questions section.

Find solutions to your inquiries about account management, transactions, security, and more, all in one convenient place.

How do I locate the nearest branch or ATM?

You can withdraw money from ATMs located all over the world. The nearest digital fintech branch is in your pocket. With the online banking system, Nurispay is always with you.

What do I do if I lose my card or it gets stolen?

If your card is missing, let us know immediately. We’ll block your card immediately and you need to make KYC again then new card will be prepared and sent to you. To report a lost or stolen card, call Nurispay at the customer service number.

What is your customer service number?

Nurispay Customer Service Numbers, Call Center: (212) 916-3330, Nurispay Support E-Mail: [email protected]

How do I reset my pin?

You can get the password renewal code by saying you forgot your password or contacting Nurispay from Nurispay customer service.